The Wellbeing Charter

The aim of the Wellbeing Team is to achieve accreditation with The Workplace Wellbeing Charter.

This charter is from Health@Work Consultancy Services, whose mission is to seamlessly embed workplace wellbeing into every aspect of an organisation. It is the accreditation standard that is built on best practice, the latest research and business sense.  For the past 10 years they have worked to improve the health of businesses and organisations – making them stronger, more productive and more profitable.

A summary of the Eight Areas Covered By the Charter


Leadership, culture and communication are essential to creating a supportive workplace environment in which employees can flourish. This section reviews how health and wellbeing is embedded into policies and procedures, communication methods, the role of line managers, training and organisational development. NICE guidance recognises the Charter framework in creating effective leadership culture. *

2. Absence Management

Supporting employees who are unwell is fundamental to the success of any organisation. These standards provide a guide to ensure workplaces adopt best practice at the Commitment level and move towards a preventative approach with a range of support in place to effectively manage absence by following the Achievement and Excellence levels.

3. Health and Safety

Keeping people safe at work is a duty of all employers. Charter accreditation provides an overall assessment of the existing health and safety provision within any workplace. Benchmarking against the standards here is useful for workplaces to ensure compliance with legislation and that appropriate policies, risk assessments, training, reporting and governance structures are in place.

4. Mental Health and Wellbeing

Stress and mental health conditions are among the leading causes of absence and reduced productivity across the country and can affect any staff member. Our standards are endorsed by Rethink Mental Illness as a best-practice framework to help workplaces address these issues by reducing stigma, offering support, providing information and training, assessing risk and developing strategies. Adopting the standards of the Charter helps create an environment to keep staff healthy and happy and performing at their best.

5. Smoking and Tobacco-related ill-health

While workplaces must ensure compliance with legislation around smoking there are also business reasons for providing support for staff to quit smoking including improved company imaged and improved health and wellbeing of staff. The standards help workplaces to consider awareness of workplace regulations, support to quit, company stance on e-cigarettes and smoking in outdoor areas.

6. Physical Activity

Physically active workers have lower absence rates than those who do not exercise and have been shown to be more productive at work. We encourage workplaces to share information with staff, provide support and encouragement, build simple activity into the working day, signpost to local providers and consider active travel.

7. Healthy Eating

Food choices can have a profound effect on health and work performance and while an organisation cannot tell staff what to eat, the Charter provides a framework to raise awareness of healthy habits. The standards in this section include information sharing, facilities for staff, catering provision and procurement, weight management and health promotion.

8. Alcohol and Substance Abuse 

This is an important topic for all organisations to consider due to the serious impact on the health of staff and the potential work-related consequences. The standards here are designed as guide to help workplaces ensure a clear policy is in place, support is available, managers feel confident to deal with issues and information and regulations are communicated effectively. This approach builds a fair, supportive culture to minimise risks to both individuals and workplaces.

More Information

For a bigger picture of how the Charter Works, follow this link